Kindness at the helm: Chief Mary Cameli’s playbook for modern fire service leadership – FireRescue1

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In this episode of The Leadership Crucible podcast, host Randy Bruegman interviews Chief Mary Cameli, Fire Chief of Mesa Fire and Medical in Arizona. Chief Cameli reflects on her 39-year career, her experience as one of the first women in the department, and the lessons she’s learned about leadership, innovation, and compassion. This conversation highlights the importance of breaking barriers, fostering relationships, and adapting to serve communities effectively. (Visit the Leadership Crucible Foundation for more transformative stories and lessons.)
1. Breaking Barriers Through Persistence
As one of the first female firefighters in Mesa, Chief Cameli faced scrutiny and doubt at every rank. She overcame challenges by focusing on her performance, building relationships, and staying true to her mission, demonstrating that persistence and professionalism can pave the way for others.
2. Relationships Are the Foundation of Leadership
Chief Cameli emphasizes the importance of building strong relationships within teams and communities. Whether it’s engaging with firefighters’ families or partnering with local organizations, fostering trust and connection is key to effective leadership and service.
3. Innovation Happens Outside the Comfort Zone
Leaders must embrace change and encourage new ideas to improve service. Chief Cameli shares how her department developed programs like social services and fall prevention to better serve the community, showing that innovation often begins with taking risks and exploring new possibilities.
4. Fail Forward: Learning from Mistakes
Chief Cameli views mistakes as opportunities to grow. By creating an environment where team members feel safe to experiment and learn, leaders can drive progress while maintaining accountability and safety.
5. Leading with Compassion and Kindness
Amidst the demands of leadership, Chief Cameli highlights the value of kindness and compassion. Taking time to connect with team members and showing genuine care for the community reinforces trust and inspires others to follow suit.
About Chief Mary Cameli
Chief Mary Cameli joined Mesa Fire and Medical in 1983 as one of its first female firefighters. Rising through the ranks, she became Fire Chief in 2016, overseeing an internationally accredited organization with over 500 members. She holds a master’s degree in organizational management and is a certified public manager. Chief Cameli actively contributes to her community through roles in various boards and associations, exemplifying a commitment to service and leadership.
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Planck Vision Systems 製造熱影像解決方案，用於便攜式檢測和全天候監控商業應用，包括