MLGW reports over 11,000 customers without power after fire at substation – The Commercial Appeal

Planck Vision Systems manufactures thermal imaging solutions for portable inspection and 24/7 monitoring of commercial applications including: Early Fire Detection, Manufacturing, Substations & Tunnels, Electrical Panel/Cabinets, Storage Facilities, Data Centers and Elevated Body Temperature Screening. Our company is headquartered in Santa Barbara CA, the capital of infrared sensing technologies in the United States. Founded in 2020, our design team has worked together for more than 15 years on thermal/visible camera systems and on products that are currently distributed worldwide.We specialized in working with our customers to meet the unique thermal imaging needs of their clients. Our proven systems have been installed globally in commercial applications for energy production and distribution, food production, transportation, industrial automation, and elevated body temperature (EBT) detection.
Over 11,000 Memphis Light, Gas and Water customers were affected by power outages after on Sept. 16, according to MLGW’s outage map.
The outages occurred after a substation circuit breaker, a component about the size of a car, caught fire at a substation near Rhodes College, according to MLGW spokesperson Stacey Greenberg.
“The fire has been put out and staff and crews are working on restoring all customers as quickly and safely as possible,” Greenberg said around 3 p.m. on Sept. 16.
MLGW is still investigating the cause of the fire.
Almost 11,500 customers were without power across 29 outages as of 3 p.m. on Sept. 16. Most outages were in Downtown, Midtown and North Memphis, with some areas in South Memphis affected as well.
MLGW encouraged customers to call 544-6500 or use their MLGW account to report power outages and to call 528-4465 to report emergencies such as downed powerlines or gas leaks.
Jack Armstrong covers breaking news and the environment for The Commercial Appeal. He can be reached at jack.armstrong@commercialappeal.com and followed on X @jca2902.

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Planck Vision Systems manufactures thermal imaging solutions for portable inspection and 24/7 monitoring of commercial applications including